The 2nd TENACITy Living Lab Workshop took place on February 28, 2025, at the premises of EUROPEAN DYNAMICS, bringing together a diverse group of security experts, Passenger Information Units (PIUs), airline security officers, and technical partners. This collaborative event provided a dynamic space for hands-on tool validation, scenario-based exercises, and insightful discussions, all aimed at enhancing crime prevention and security operations across Europe.
Exploring Advanced Security Solutions
The workshop commenced with an overview of the TENACITy Project, outlining its core mission, objectives, and the goals of this Living Lab. Participants were introduced to the latest advancements in digital tools designed to support data-driven decision-making, risk assessment, and security monitoring. Following this, attendees engaged in a scenario presentation tailored for airline security officers, while PIUs took part in small-scale exercises to apply key intelligence methodologies to real-world travel security scenarios. These activities emphasized the importance of inter-agency collaboration in ensuring a coordinated and effective response to security challenges.
Hands-On Testing & Technical Validation

One of the most valuable aspects of the workshop was the hands-on session, where participants had the opportunity to test and validate the developed tools in practical, real-time applications. With live support from technical partners, attendees navigated through different functionalities, utilizing chat assistance, training materials, and user manuals to ensure a comprehensive understanding of each tool’s capabilities. The second phase of the workshop focused on PIU-specific scenario presentations, followed by a collaborative hands-on session where PIUs explored the interoperability and synergies between different tools. This session allowed participants to engage in interactive troubleshooting and refinement, further strengthening the operational readiness of the solutions.
Insights, Feedback & Future Improvements

The roundtable discussions and feedback sessions served as a crucial platform for exchanging insights, assessing the effectiveness and usability of the tools, and proposing enhancements for future iterations. Airline security officers provided constructive feedback to the PIU community, sharing observations on tool functionality, integration, and potential areas for improvement. Discussions centered around optimizing usability, streamlining workflows, and ensuring seamless data flow between security stakeholders. The workshop concluded with a final feedback session, where participants and technical experts consolidated their key takeaways, reinforcing the next steps for refining and implementing these digital security solutions in real-world operations.
A Collaborative Effort for a Safer Future
The 2nd TENACITy Living Lab Workshop underscored the importance of collaboration, innovation, and continuous improvement in travel intelligence and security governance. By bringing together key stakeholders, this event fostered knowledge sharing, practical tool validation, and a collective commitment to strengthening security measures across Europe. We extend our gratitude to all participants and technical partners whose expertise and engagement were essential in shaping the successful completion of the 2nd TENACITy Living Lab. Your contributions were key to making the event a success and advancing innovation in travel intelligence and security.
